If you used Cash App between 2018 and 2024 and experienced unauthorized access or fraud, you could be eligible for a payout of up to $2,500 through a $15 million class action settlement. This settlement stems from allegations that Cash App, operated by Block, Inc., failed to protect user data—leading to account breaches and fraudulent transactions.
This guide outlines who qualifies, how much compensation you may receive, how to check your claim status, and what to expect next.
Quick Overview of the Cash App Settlement
| Detail | Information |
|---|---|
| Total Settlement Amount | $15 million |
| Max Individual Compensation | Up to $2,500 for losses |
| Time Compensation | Up to $75 (at $25/hour for max 3 hours) |
| Eligibility Period | August 23, 2018 – August 20, 2024 |
| Claim Filing Deadline | November 18, 2024 (Closed) |
| Final Approval Hearing | January 13, 2025 |
| Expected Payout Timeline | Mid to late 2025 (subject to processing & appeals) |
| Official Website | cashappsecuritysettlement.com |
Why Was the Settlement Filed?
The lawsuit alleged that Cash App’s security practices were inadequate, allowing:
- A 2021 breach by a former employee exposing 8 million+ users
- 2023 cases of unauthorized access via recycled phone numbers
While Block, Inc. denied wrongdoing, they agreed to settle to avoid prolonged litigation.
Who Is Eligible for the Settlement?
To qualify for compensation, you must:
- Have had a Cash App or Cash App Investing account between August 23, 2018, and August 20, 2024
- Experienced unauthorized access, fraudulent transactions, or identity theft
- Incurred out-of-pocket costs or spent time resolving these issues
Note: Simply having a Cash App account doesn’t guarantee payment. Valid claims required supporting documentation.
Payout Breakdown
Out-of-Pocket Reimbursement (Up to $2,500)
| Eligible Losses Include: |
|---|
| Unauthorized withdrawals or charges |
| Identity theft recovery services |
| Fraud-related fees or penalties |
| Lost income due to time spent resolving issues |
Time-Based Compensation (Up to $75)
| Task | Rate | Max Hours | Max Payout |
|---|---|---|---|
| Customer support calls, resetting passwords, filing reports | $25/hour | 3 hours | $75 total |
What If You Already Filed a Claim?
If you filed your claim before November 18, 2024, here’s what you should do now:
How to Check Claim Status
| Step | Action |
|---|---|
| 1. Visit Website | Go to cashappsecuritysettlement.com |
| 2. Use Claim Lookup | Enter your Claim ID and Confirmation Code to check your status |
| 3. Contact Support | Call 1-866-615-9740 if you need help |
| 4. Check Email | Look for updates, missing info requests, or approval notifications |
| 5. Monitor Chosen Payment Method | Watch for direct deposit, digital payment, or mailed check depending on your selection |
When Will You Get Paid?
Payouts are expected mid to late 2025, depending on:
- The outcome of appeals (if any)
- The number of approved claims
- Processing time for documentation and payment distribution
Approved claims will either receive full reimbursement or a prorated amount if claims exceed available funds.
Stay Protected: Tips for Digital Wallet Security
Whether or not you were affected, these practices can help you avoid future breaches:
- Enable two-factor authentication (2FA)
- Use unique, complex passwords
- Regularly monitor account activity
- Avoid using recycled phone numbers
- Update your app and software regularly
- Report suspicious activity immediately
FAQs
Is it too late to file a claim?
Yes, the deadline was November 18, 2024.
When will I receive the payout?
Payments are expected between mid to late 2025, pending final approval and processing.
How much can I get?
Up to $2,500 for out-of-pocket losses and up to $75 for time spent resolving issues.
What if I didn’t experience fraud?
You are not eligible unless you experienced and documented unauthorized access or losses.
Can I change my payment method?
No, payment methods cannot be changed after submission. Monitor the one you selected.